• Valeria Shreiber

How to find out who supplies my gas or electricity?

Not sure who your energy supplier is? Don't panic, there are a number of ways that you can find out which supplier you're with and whether you're getting a good deal.

I've just moved in - how do I find out who supplies my gas and electricity?

If you've just moved to a new property and don't know who your gas or electricity supplier is, it's usually easy to find out. The simplest way to find out who supplies your energy is to ask the letting agent, landlord or the previous tenant of your property.

If the previous tenant of your property has called the electricity or gas supplier to let them know they're moving, it is likely that the energy supplier will send you a letter in the near future addressed to 'The Occupier'. This letter should provide any details you need about your gas and electricity or dual fuel supplier.

If you've already been living in your property for a while, or if the previous tenant hasn't told their gas or electricity supplier that they're moving on, you may need to contact your local electricity distribution company and the Meter Number Helpline on the numbers above to find out who supplies your electricity and gas.

Once you know who your current supplier is, it's time to take action. When you move to a new property, energy suppliers may automatically put you on a standard variable tariff, which is often their most expensive.

The standard variable tariff is your energy supplier's default plan, and may not offer any discounts that can be offered by online account management, paying by Direct Debit, or choosing a dual-fuel plan. For this reason, many customers prefer to switch to a fixed deal, which means that the rate they pay per unit of energy used is fixed for a certain time and can't be changed.

How to save on electricity and gas?

Now you know your electricity and gas supplier and plan name, you can run an energy price comparison to see how much you could save by changing electricity supplier, and find out if you could switch to a cheaper plan.

Once you run the comparison we'll be able to show you how much you can save. The biggest savings will be available to those on standard variable tariffs, but those coming to the end of a fixed tariff should also be able to find decent savings.

Our comparison tables are constantly updated with the latest tariffs and rates, so you can be sure we're comparing the latest plans to find you a good deal.

What information do I need to switch my energy?

In order to switch your energy supplier with ApTap, we will ask you for the following:

  1. Your postcode

  2. Name of your current supplier

  3. How much energy you use

Remember, if you don't know who your current energy supplier is then contact the meter number helpline on 0870 608 1524, or use this website to find out who provides your gas, and use the table below to find out who supplies your electricity.

You would typically find out the amount of energy you use from your energy bill. If you have this information, try to enter your usage details in kWh for the most accurate comparison.

If you don't have any previous bills to help you compare, it doesn't matter - you can get an estimate by supplying the number of bedrooms in the property. Just make sure you enter your supplier and plan name at the beginning so we can apply the correct tariff rates to your usage estimate.

The switching process

With ApTap the switching process is as easy as possible. When you switch through us we will send your switch request through to your old supplier and pass your details through to your new supplier for you.

Once we process your switch you don't need to do anything until your new supplier gets in touch. Remember to provide your starting meter read to your new supplier when they request it as they will give this to your old supplier to use for your final bill.

Happy switching!

Team ApTap

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